State: California City: San Jose Clear all filters (2 of 4 reviews match)
My principal reason for this "review" is that it seems to me that some "censorship" by default is going on, without SJ Merc understanding how it works. I am not angry for the delay or censorship of the comments that I submitted, but I want to call your attention to...
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I didn't like
  • Customer service is hard to reach in unusual cases
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I've been a print subscriber for more than 20 years. When SJ Mercury News started offering autopay via credit card, I had problems. After the initial "discount" price (about $30) price, the renewal price would be a full, non-discounted price ($80-100). My only...
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I liked
  • Local news and perspective
  • Home delivery
I didn't like
  • Insists on auto-pay with every credit card
  • Overcharge on promotional pricing
  • Auto-pay overbills when rates increase
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